Terms and Conditions

Last updated: 15/09/26

These terms apply to purchases made through the Amore Beauty online store, operated by Amore Beauty, New Zealand. Please read them alongside our Shipping Policy, Returns and Refunds Policy, and Privacy Policy.

1. Our products

We sell skincare and beauty products for personal use. We aim to provide accurate product descriptions, photographs, prices, and availability information.

Colours may appear differently on different screens. This does not limit your right to receive products that match their description. Please read the product information, ingredients, and usage instructions before purchasing.

2. Prices and payment

All prices are displayed in New Zealand dollars (NZD). Any applicable taxes and shipping charges will be clearly shown before you complete your purchase.

Payment must be received before an order is dispatched. Available payment methods are displayed at checkout.

Prices and promotions may change for future purchases. Changes do not retrospectively alter an order we have already accepted.

3. Orders and availability

Please provide accurate contact and delivery details when placing your order. Contact us promptly if you notice an error. We will make reasonable efforts to update your details before dispatch.

If an ordered product is unavailable, we will contact you to discuss a replacement, a revised delivery timeframe, or a refund. We will not substitute a different product without your agreement.

If we discover a pricing or product-information error affecting your order, we will contact you to explain the issue and discuss your options. We will not charge an additional amount without your consent. Any cancellation or refund will be handled in accordance with applicable law.

4. Shipping and delivery

We deliver throughout New Zealand, including rural addresses. Shipping costs, processing times, and estimated delivery times are explained in our Shipping Policy.

If we arrange delivery and your order is delayed, lost, or damaged in transit, please contact us so we can investigate and provide an appropriate resolution.

5. Returns and refunds

Please refer to our Returns and Refunds Policy for details about requesting a return, reporting an issue, and receiving a refund.

Our returns policy does not exclude or restrict any rights you have under New Zealand consumer law.

6. Product use

Use products according to the manufacturer’s instructions and warnings. Check ingredient lists for known sensitivities and stop using a product if irritation occurs.

Individual experiences can vary. This does not exclude responsibility for faulty, unsafe, or misdescribed products, or otherwise limit your statutory rights.

7. Privacy

We handle personal information in accordance with our Privacy Policy. Please read that policy for information about how we collect, use, store, and share your information and how you can request access or corrections.

8. Your consumer rights

Nothing in these terms excludes, restricts, or modifies any rights or remedies available under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or other applicable New Zealand legislation that cannot lawfully be excluded.

9. Questions and complaints

If you have a question or complaint, please contact us with your order number, if applicable, and a description of the issue. We will work with you to resolve it fairly and within a reasonable time.

Email: amore.howick@hotmail.com
Business address: 8/16 Gooch Place, Somerville, Auckland, 2014

10. Changes to these terms

We may update these terms from time to time. Updated terms apply to purchases made after they are published. The terms applying when you placed your order continue to govern that purchase.

11. Governing law

These terms are governed by New Zealand law. Nothing in them prevents you from using the Disputes Tribunal or exercising other legal rights available to you.